FAQs & Policy

Rental policies and FAQs

Simply choose dates, car and fill the form. Please leave us also your email address and phone number in +country code format. 

We will contact you back as soon as possible to confirm your booking and set the meeting point.

Smoking is absolutely prohibited in our cars

All rates include your car´s insurance, unlimited mileage, free pickup and delivery on airport or up to 15km from airport (night fee can apply) and VAT. 

The payment by credit / debit card is subject to 3% extra fee.

We understand paying online to someone who you never met can be risky. 

We created a booking system especially designed for all your needs. 

Payment only by credit card when you book the car.

Any extra supplements can be paid when you collect the car at the destination.

Our car prices include basic insurance on any damages to the car. 

The deductible amount is between 500-1000 EUR depending on the type of car. 

Please ask our staff about the insurance deductible amount for the type of car you have chose. 

Car´s insurance  only applies to car damage that occurred on the public roads. 

When you collect the  car on the first day of rental, we suggest you to make photo and video documentation of any damages and scratches that came with the car. 

Insurance also covers theft, in this case, police report would have to be done on nearest police station.

One rental day means 24 hours of car hire. 

The minimum rental period is 48 Hours.

Return the car with same or simmilar level of fuel as you got on first day of rental.

Autorenthellas rates shown when reservation is made are final, without any extra fee unless changes are required by client. 

Get your simcard with prepaid data and call minutes for little extra fee and stay online during your holiday! Ask us for some great tips on trips or best food in town.

How long does it take to get the booking confirmed?

Apart from online bookings we also do live bookings on phone, or email. Most of our cars are usually fully used. To determine the last minute booking or offer similar car might take up to one hour during the business hours. We are trying to avoid over booking.